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Returns Policy

 

Custom Systems

 

We are confident you will be very happy with the new hair system. However if you are not then simply send it back to us and let us get right what you are not happy with. Our main priority is to ensure you get the system you paid for and if any mistake made on our part we will remake completely free of charge.

A full refund is also an option but due to the custom nature of the product all refunds are dealt with on an individual basis and dependent on your reasons for return.

 

 

Stock Systems

 

You can return your stock system for an exchange or 100% refund if you are not satisfied provided the stock system is returned in the exact same condition and packaging it was sent in. Also the stock system must be returned without being combed, washed or damaged in any way.

How do we work?

Choose a hair system

Please select an inventory hair system in our inventory list page. If you need a brand new hair system, click on Customize a new hair system.

Hair information entry

Please select hair color, hair length, base size, front contour, hair density, etc ...

Add to cart

If you have confirmed that the selected hair system information is correct, click Add to Cart.

Checkout

After the hair system is added to the shopping cart, please click the checkout button to checkout at the checkout. We offer credit card and Paypal payment.

Process your order

We process your order within 24 hours of receipt of payment and sort and print your order information.

Make model

Your information will be prepared by the molding technician mold and stored in our database, easy to use next time.

Make a hair system

Once the mold is finished, we will make your hair replacement system until it is finished.

Confirm the hair system

After the new hair system is finished, we will send you a photo to confirm.

Ship to you

If you think the new hair system does not have any problems, we will ship it to you by courier.