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General Questions


Q: How To Order A Hair System?

A: We make it Simple and Easy! Just click on Custom Hair System or Quick Order Form. Then click on add to cart. Then you will be given drop down selections such as what hair system, hair density, hair color etc...If you know all your specs click appropriately. If you are unsure, use the links to the right to educate yourself. You can also send in your hair sample to us if not sure what color you are. Always feel free to conact us toll free to help assist the first time if needed.


Q: Would anyone be able to tell I wear a hair system?

A: The short answer is no. As technology advances so do hair systems. Hair systems are now made from the finest quality material, which mimics your own hair and hair direction. Our stylists then create a perfect blend and cut which allows the system to look like it is your own hair.


Q: How do I measure for base sizing or making a template?

A: Click Here for a quick tutorial on how to measure the contour of your own head for ordering a custom system or temporarily send us your own system so we can measure the components and confirm with you before ordering. Finally, you may wish to consider the flexibility and speed of receiving our superior stock systems, which can be shipped almost immediately.


Q: How do I indicate base type, color, curl, density, hair type, hairline, length and wave?

A: From our Info tab, you can view sample pictures of hair density, hair colors, hair styles and wave/curl choices to aid you in your choices. Then, from either our Custom Hair System ordering page or our Stock Hair System ordering page, simply choose a selection for each option available, to create the hair replacement system that suits your needs. If you require any further assistance, please contact us via phone or e-mail and we will be happy to assist in any way to help you complete your order.


Q: How long will my new hair system last?

A: Hair Systems are not intended to last forever. Without the body's natural oils to protect it, human hair will eventually become drier and more brittle. On average, you will need a new hair system every three months or so. Some people replace their hair system every six months and some every month. It is truly a personal decision.


Q: How do I store my wig?

A: The best way to store your wig is on a Wire Wig Stand or Wig Perch Wig Stand. This will keep your wig fresher and maintain its style between wearings. Keep your wig in a clean place, away from dust, sources of high heat and excessive humidity. Never enclose in a box or plastic bag (except while traveling).


If you have any other questions, please contact us

How do we work?

Choose a hair system

Please select an inventory hair system in our inventory list page. If you need a brand new hair system, click on Customize a new hair system.

Hair information entry

Please select hair color, hair length, base size, front contour, hair density, etc ...

Add to cart

If you have confirmed that the selected hair system information is correct, click Add to Cart.


After the hair system is added to the shopping cart, please click the checkout button to checkout at the checkout. We offer credit card and Paypal payment.

Process your order

We process your order within 24 hours of receipt of payment and sort and print your order information.

Make model

Your information will be prepared by the molding technician mold and stored in our database, easy to use next time.

Make a hair system

Once the mold is finished, we will make your hair replacement system until it is finished.

Confirm the hair system

After the new hair system is finished, we will send you a photo to confirm.

Ship to you

If you think the new hair system does not have any problems, we will ship it to you by courier.